Howie Chang

Sep 22

“You’ve got to start with the customer experience and work back toward the technology – not the other way around.” — Steve Jobs

(Source: wmougayar)


Apr 30


Shipping is a Feature: Some Guiding Principles for People That Build Things -

"For those that have not built products, understanding the context and dynamics of decision making while building something is a bit abstract."

A Product Manager look at the Facebook News Feed's past & present -

via alishaoutridge:

This is a good article that takes a Product Manager look at the history & present process behind the algorithms, A/B tests, and surveys that took Facebook’s news feed from the chronological list version that launched in 2006 to the personalized learning engine today that shows you more of what you want to see based on your in-app behavior.

Apr 11


You know, one of the things that really hurt Apple was after I left John Sculley got a very serious disease. It’s the disease of thinking that a really great idea is 90% of the work. And if you just tell all these other people “here’s this great idea,” then of course they can go off and make it happen.

And the problem with that is that there’s just a tremendous amount of craftsmanship in between a great idea and a great product. And as you evolve that great idea, it changes and grows. It never comes out like it starts because you learn a lot more as you get into the subtleties of it. And you also find there are tremendous tradeoffs that you have to make. There are just certain things you can’t make electrons do. There are certain things you can’t make plastic do. Or glass do. Or factories do. Or robots do.

Designing a product is keeping five thousand things in your brain and fitting them all together in new and different ways to get what you want. And every day you discover something new that is a new problem or a new opportunity to fit these things together a little differently.

And it’s that process that is the magic.

See full interview:

Mar 25

The Best Student Activity for Product Managers - The Art of Product Management - Quora -

via mkhoury:

"As a PM you don’t always need to come up with the ideas, you just need to ask the right questions and listen carefully to the answers."

Mar 19


Mar 03


“Therefore, “understanding what people think they want and then translating the value of Slack into their terms” is something we all work on. It is the sum of the exercise of all our crafts. We do it with copy accompanying signup forms, with fast-loading pages, with good welcome emails, with comprehensive and accurate search, with purposeful loading screens, and with thoughtfully implemented and well-functioning features of all kinds.” — Written by Slack

Anonymous said: Hi. How long wld you take and how much wld you charge for UI designing? Please pardon my candidness. Thank you and i hope to hear from you soon. :)

So sorry for the late reply! It depends on the project. If you could furnish me with more information, I will be able to give a better idea on it. Thanks!

Dec 31

“You can’t leave any chance for misunderstanding, or for even one person to walk away from a meeting with different conclusions.” — Todd Jackson on product management, via

Building a better nest: Inside Twitter's continuous redesign -

Dec 18


“You can’t leave any chance for misunderstanding, or for even one person to walk away from a meeting with different conclusions.” — Todd Jackson on product management, via (via productmonkey)